Privacy Policy

Effective Date: April 19, 2026

Electra Services Chicago (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website , use our services, or engage with us.


Scope and Consent

This Policy applies to information collected through our website, mobile applications, and other digital or offline channels (such as phone or email). By using our services, you consent to the collection, use, and disclosure of your information as described in this Policy. If you do not agree with these terms, please do not access the site or use our services.

Information We Collect

We collect information that identifies you personally (“Personal Data”) and information that does not identify you (“Non-Personal Data”).

  • Information You Provide: We collect data you manually provide when you book services, subscribe to newsletters, or contact support. This includes your name, email address, phone number, physical address, and payment information.

  • Browser and Device Data: We automatically collect your IP address, operating system, browser type, and the pages you visit.

  • Cookies and Tracking: We use cookies to improve website functionality and support our marketing efforts. You can reject cookies through your browser settings.

How We Use Your Information

We use your information to provide and maintain our services, process transactions, communicate with you for customer service, and protect against fraud.

SMS and Text Messaging

Your consent to receive SMS messages is strictly for communication purposes with Electra Services Chicago.

  • No Third-Party Sharing: SMS consent and phone numbers are not shared with third parties or affiliates for their own marketing purposes.
  • Opt-Out: You may unsubscribe from SMS at any time by replying STOP to any of our messages. For help, text HELP.
  • Costs: Message and data rates may apply. Message frequency varies based on your interaction with us.

Sharing Your Information

We may share your information with service providers who help us with payment processing and data analysis, or when required by law to protect the safety and rights of our users. In the event of a merger or sale of assets, your information may be transferred to the successor organization.

Data Security and Retention

We use administrative, technical, and physical security measures to protect your personal information. We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, including legal and dispute resolution requirements.

Your Rights and Choices

Depending on your location, you may have the right to access, correct, or request the deletion of your personal data. You can opt-out of marketing emails via the “unsubscribe” link or by contacting us directly.

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We reserve the right to update this Policy at any time. We will notify you of changes by posting the revised version and updating the “Effective Date” at the top of this page.


Contact Us

If you have questions about this Policy or wish to exercise your data rights, please contact us:

  • By Email: info@electraserviceschicago.com
  • By Phone: +14078484937
  • By Mail: 4555 N Sheridan Rd #507, Chicago, IL 60640